Frequently asked questions

Yes, we take the stress completely off your shoulders by handling tenant screening, rent collection, routine maintenance, and property management.

You can click on the "List Your Property" tab in the top menu or contact our team directly. We will smoothly guide you through the process of submitting your property details.

Yes. Small gatherings and get-togethers are allowed, but loud music and DJs are not permitted to avoid disturbing neighbours. For larger parties or events, we have selected apartments that can accommodate bigger gatherings.

Yes, a fully refundable caution fee is required to cover any potential damages. It is returned to you promptly after check-out once the apartment is inspected and cleared.

Most of our short-lets require a minimum stay of 2 to 3 nights, though this can vary slightly depending on the specific apartment and the time of year.

Our premium short-lets come fully equipped with free WiFi, smart TVs (Netflix/DStv), 24/7 backup power, air conditioning, and top-tier security. Many exclusive units also feature swimming pools, gyms, and game rooms.

Some developers and landlords offer flexible payment plans, especially for off-plan properties. We can help you filter for listings that match your payment preferences.

You will generally need a valid government-issued ID, proof of employment or income, and a reference from your previous landlord or employer.

Negotiability depends on the specific property and the owner's terms. Our agents can provide more information and assist you with negotiations where applicable.

Simply contact us through the property listing page, call us, or click the WhatsApp icon on the screen. Our team will connect you with the relevant agent to arrange a convenient viewing time.

Availability varies. Some properties are ready for immediate occupancy, while others are under development. Contact us for the latest information.

Yes. We work to keep our property listings accurate and up to date. New properties are added regularly, while unavailable listings are removed or updated immediately.